Evaluate Outcomes

Evaluate Outcomes

Evaluating outcomes is important to the learning cycle.

Measure, assess and evaluate the impact of your solutions in order to learn, plan, iterate and create new design challenges. A good assessment of a solution provides an opportunity for reflection that will inform the direction and goals for the next round of designs. Measurement also helps stakeholders understand where to best invest their resources and how to plan for the future.

1-2 Hours
  • Pen
  • Notepad
  • Design Team
The HCD Toolkit
and all HCD methods are licensed under: Creative Commons License
Instructions for this Method
  1. Evaluation has many stakeholders, including constituents, community leaders, government officers, funders, and others. When developing a plan to evaluate outcomes and impact, engage as many of these stakeholders as possible. Work to define what success looks like from these multiple perspectives.

  2. Have the team discuss various measurement methods. Refer to methods you have already tried and brainstorm new methods that might be necessary to achieve your specific goals. Decide which of these are appropriate for the challenge and which speak to the interests and goals of the different stakeholders.

  3. Develop a plan that includes a mix of qualitative and quantitative methods that will help the team keep learning about how to improve upon solutions and how to deliver those solutions more effectively.

  • Outcome evaluation should not be a hurdle to the implementers, grantees, or design team. By viewing this phase as a continuation of design and opportunity for learning, outcome measurement can be a rewarding experience for everyone.
  • The measurement process is iterative – return to stories and feedback based on learnings from quantitative measurements, and use stories and feedback to discover which variables to include in quantitative studies.

Discuss this Method